Who we are
Lift Giant Limited operates liftgiant.co.uk and supplies vehicle lifting and parking equipment and associated services. We are the controller of personal information described in this policy. Our company number is 13255768 and our registered office is Carleton House, 266–268 Stratford Road, Shirley, Solihull, West Midlands, B90 3AD. You can contact us at info@liftgiant.co.uk.
Information we collect
We may collect your name, contact details, delivery and billing addresses, enquiries, site information or photographs you provide, order and payment transaction details, installation and aftercare records, and correspondence. We may also collect technical website information, cookie choices and marketing preferences.
How we use information
We use personal information to respond to enquiries, prepare quotations, process orders and payments, arrange deliveries and installations, provide support and warranties, maintain records, protect our website and meet legal obligations. Where permitted, we may also send relevant marketing and measure or improve our website and advertising.
Our lawful bases include taking steps towards or performing a contract, complying with legal obligations, our legitimate interests in operating and protecting the business, and consent where required. Optional tracking technologies are also subject to applicable cookie rules.
Marketing and cookies
You can unsubscribe from marketing messages at any time or email us to object to direct marketing. We use cookies and similar technologies as described in our Cookie Policy. Where consent is required, you can manage it using our website’s Cookie Settings control.
Sharing and transfers
We may share relevant information with payment and website providers, couriers, independent installation and servicing partners, professional advisers and public authorities where appropriate. We do not sell personal information to third parties for their own marketing. If information is transferred outside the UK, we apply the protections required by law.
Retention and security
We keep information only as long as needed for the relevant enquiry, order, service, warranty, legal obligation or dispute. We use reasonable technical and organisational measures to protect it and securely delete or anonymise it when no longer needed.
Your rights
Depending on the circumstances, you may ask to access, correct, erase, restrict or transfer your personal information, or object to certain uses. You can withdraw consent at any time where we rely on it. Contact info@liftgiant.co.uk to make a request. You may also complain to the Information Commissioner’s Office at ico.org.uk.
Changes
We may update this Privacy Policy to reflect changes in our services or the law. The latest version will be published on our website.